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We ship your order in a personalized box to ensure your package arrives in good order. All the materials used can be recycled and we encourage you to do so. Domestic - We offer two shipping methods: - USPS Priority Mail (arrives in 2-4 business days after processing and handling) - USPS Expedited (arrives 1-2 business days after processing and handling) - For locations outside to United States, DHL is the shipper we utilize. Not all countries are available for service. We apologize in advance if yours is not on the list of approved countries. Note: For Canadian orders, you may select one of three options - USPS International, DHL, or UPS. Rates vary as do delivery times. Additional Information: - Rates are set by the shipping service. - Items ship within 24-48 hours of receipt of order. - Tracking information will be emailed to you after shipping. - All packages are insured up to the value of the purchase. - We are not responsible for lost or damaged items. However, you can file a claim with the shipping service. Please keep in mind, with the current COVID19 restrictions, package deliveries are delayed.
We stand by our quality shirts and customer service, however if you are dissatisfied for any reason you may return or exchange your order.
  • Returns/Exchanges must be made within 30 days of purchase. Please contact us with your plans to return an item.
  • You may exchange your purchase for a different style, color, and/or size, subject to availability. Your request will be fulfilled upon receipt of the item. Please return with the original packaging.
  • You must pay for shipping & insurance on returns and exchanges. Please provide tracking numbers and return any packing materials with the item, if possible.
  • Shirt must not be worn, damaged, washed, ironed, or stained. Otherwise your request will not be honored.
  • Refunds may take 3-7 days to process and will be made in the same method used to make the purchase.
We offer Small, Medium, Large, XLarge, and XXLarge sizes. Please contact us if your size is not offered. We can produce custom-sized shirts for our select clients.
Our shirts are cut for a regular fit for comfort and style. This fit may vary based on your own body type and measurements. Please check out size chart for more information.
Please contact us directly if you have an idea for a custom-made shirt.
We accept all major credit cards (Amex, Visa, Mastercard, and Discover) as well as GooglePay, Apple Pay, and PayPal. We do not accept checks or cash payments.
Our brand will soon be sold in stores across the country. Please follow us on Instagram and Facebook at @hattiengeorge for updates.
Our shirts are imported from China. We do our best to comply with the CA Supply Chains Act against forced labor and human trafficking by inspecting and auditing our manufacturer's location on an annual basis.
Privacy policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hattie-george.com (the “Site”). Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, banking information, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Sharing your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. Behavioral advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Minors The Site is not intended for individuals under the age of 16. Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hattiengeorge@yahoo.com or by mail using the details provided below: Hattie & George Re: Privacy Compliance Officer 7407 Castle Rock Dr. Clinton, MD 20735 United States
Hattie & George
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